Weather Policy: 

Check the local Weather Forecast 3 days (72hrs) prior to your pick up day/time.  Make sure you are comfortable with the given forecast and the price of your rental(s). If you are not comfortable with the rental price and the anticipated forecast, cancel immediately to avoid being charged.
This is the most fair policy we have come up with for both the customer and FKO.

Cancellation Policy for Daily/Multiday Rentals:

Once a reservation has been made, a 48 hour cancellation policy applies.

• There is no charge for cancellations made 48 hours prior to your pick up day/time.
• Cancellations made within 48 hours of your pick up day/time will be charged FULL price.
• All cancellations must be done by phone.
• See Weather Policy on this page.
  

3 Day Rental Info:​

• The third consecutive rental day is FREE on each rental. We call it a 'blow-out' day.  This is so you don't feel bad about not using the gear in case it rains all day or you take the family to Disney/Zoo/Aquarium, etc. If you use it, great; if not, no worries--you're not paying for it!
• We offer the 3 Day rate all the time, BUT we are generally closed Saturday and most of Sunday for family fun time--we beach, paddle and fish every weekend! If your last day falls on a Saturday, you will either need to pay for an extra day (1st Day rate) or drop off on Friday.
• It is possible to get a rental on a Saturday or Sunday, but not probable...we get out early... So make your reservation early and pick up Friday!

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Cancellation Policy for Hourly Reservations:

• Reservations that are cancelled by FKO due to inclement weather will be refunded or not charged. This can happen "at the last minute," usually within an hour or two of the reservation's launch time.
  
• Trips that are cancelled or rescheduled within 48 hours will be charged full price.
  
• See Weather Policy on the page.
  
• Any reservations that result in a "no show"  or require less rental gear than originally reserved will be charged the full reservation price.
  
• All cancellations (either by FKO or the Renter) must be done by phone.

​TIPS to REMEMBER:

• It's Florida: it rains somewhere just about every day, especially during the rainy season, but it usually doesn't last all day long! 
• FKO's daily rates are already lower than what many area kayak renters charge for mere hours. If you use the gear just a couple hours a day you are getting your money's worth! Plus, you can paddle multiple destinations!
• You technically pay for the rentals 48 hours prior to your pickup day/time. However, we prefer to charge in person to make the transaction safe and secure. Please have payment ready upon rental pick up.

7 Day and Extended Rental Rate Guide: 

If you want to rent longer than 3 days the rates start over on the fourth day. (To get a 6 or 7 day rate, double the 3 day rate!)

For rentals over one week, call for an aggressive quote!